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| Q.
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What information do I send to place a order? |
| A. |
You need to send in the following items:
1) Voided Check from your current supply
2) Deposit Slip (also from current supply)
3) Completed Order Form
4) Payment |
| Q.
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If my account is new and I don't yet have checks, what do I
send in? |
| A. |
When you open a new account, your bank will issue you
temporary checks. You can send in one temporary check that's voided
and one temporary check for payment. PLEASE NOTE: You need to send
originals that are encoded with your bank's routing number and your
account number. |
| Q.
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How do I order if I've used all my existing checks? |
| A. |
First time orders must include a voided check and a
payment check from the same account; this is for our customers'
protection. If you've used all the checks from your current supply,
you can get temporary checks from your bank. You can send in one
temporary check that's voided and one temporary check for payment.
PLEASE NOTE: You need to send originals that are encoded with your
bank's routing number and your account number. |
| Q.
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Are coupons clipped from newspapers or magazines OK to send?
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| A. |
Yes. For orders that are mailed in, we can process
coupons from print advertisements. |
| Q.
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What types of checks can I order? |
| A. |
Our company produces checks in both single and duplicate
check format:
Single Checks are the standard format. They are one-part checks
that are bound together in a book. There are 200 Single checks
in each box. All designs are available in Single format.
Duplicate Checks are similar to Singles, except each check is
backed by carbonless copy. When you fill out your check, you tear
out the check portion like always. The copy part stays in the
book so you have an instant copy of the check you just wrote.
With Duplicates, you no longer have to panic if you forget to
record a check because you still have a copy to refer to. Each
box contains 150 Duplicate Checks, and all designs are available
in Duplicate format. |
| Q.
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Why don't you offer checks with identification photographs?
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| A. |
When photographic technology for financial documents
has been perfected, it is an option our company will consider seriously.
Until that time, we implement proven anti-fraud devices such as
Security Screen and MicroPrint Signature Line. These are universally
recognized security features that all financial institutions can
process and support. |
| Q.
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Will my Checks include security features to prevent and detect
check fraud? |
| A. |
The lock icon to the right of the word "Dollars"
indicates the check contains security features to prevent and
detect check fraud. Some of these features include: Micro-Security
Print is very small print that will break up if someone attempts
to photocopy your check. Chemical Protection and Erasure Protection
produce stains or spots if someone tampers with your check. And
the Security Screen on the back of each check signals an "Original
Document" from a reproduction. Other features are not disclosed
to provide even greater protection. All security features exceed
financial industry requirements. |
| Q.
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Is it safe to order checks from a source other than
my bank? |
| A. |
The only significant differences in ordering from
us are that you have many more designs to choose from, you can
customize your order exactly as you wish, and you will pay less
than big banks charge for plain checks! Your bank doesn't print
the checks it sells you. Banks contract with national check printers,
and the standards we must follow are exactly the same as your
bank's printer. When you order from us, you're ordering direct
from the manufacturer. That's why we're able to offer you more
choice for less money. |
| Q.
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Will my personal and financial details be protected
when I order? |
| A. |
Maintaining your security is a priority for us. Every
time you write a check, your account details are made public.
We take our responsibility for handling and protecting your information
very seriously. Our procedures include numerous security evaluations
to monitor your order until it is safely in your hands. |
| Q.
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If I don't order checks through my bank, can the bank refuse
to process them? |
| A. |
Regardless of where you purchase your checks, your
bank cannot refuse them. It is important, however, that you are
certain your checks are printed to universal standards used in the
financial and retail industries. Our Checks meet or exceed all standards
established by the American National Standards Institute (ANSI).
There are the very same standards any printer who contracts with
a bank must follow. |
| Q.
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Why isn't my bank's street address printed on my checks? |
| A. |
We follow the specifications established by the American
National Standards Institute. These standards require that the bank's
name, city, state and zip code be displayed. |
| Q.
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How can you produce designer checks for less than
banks charge for plain ones? |
| A. |
Your bank supplies checks not only as a service, but
to make money. The prices your bank charges for checks must be high
enough for both the printer and the bank to make a profit. In other
words, banks' prices are higher because they have to mark up twice
- once for the bank and once for the printer. When you order direct
from us, there is no middle layer to inflate prices and slow down
service. |
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